Beyond Blue is a free, national mental health support service providing 24/7 counselling, information and referrals for people experiencing anxiety, depression or emotional distress.
Beyond Blue is a leading Australian not-for-profit organisation that supports people of all ages to improve their mental health and wellbeing through free, confidential phone and online counselling, evidence-based information, and connections to further support services. It aims to reduce stigma, increase awareness, and help individuals access the right care when they need it.
Services provided:
- 24/7 telephone counselling
- Online counselling (webchat and email)
- Mental health information and resources (e.g. anxiety, depression)
- Support for family members and carers
- Referrals to local mental health services
- Online peer support forums
- Self-help tools and wellbeing resources
The Butterfly Foundation is a national service providing free, confidential support, information and resources for people affected by eating disorders and body image issues.
The Butterfly Foundation is Australia’s leading not-for-profit supporting individuals, families and communities impacted by eating disorders and negative body image. It offers evidence-based support services, early intervention and prevention programs, and advocacy to improve access to treatment and reduce stigma, helping people navigate recovery and find appropriate care.
Services provided:
- National Helpline (phone, email and webchat support)
- Short-term counselling, support and guidance
- Information and resources on eating disorders and body image
- Referrals to specialised health professionals and services
- Online self-help tools and peer support groups
- Carer education workshops and support programs
- Prevention and early intervention programs (e.g. schools and workplaces)
The Child Sexual Abuse Counselling Service (Relationships Australia SA) provides free, trauma-informed counselling and support for people impacted by child sexual abuse, including survivors, families and carers.
The Child Sexual Abuse Counselling Service is a South Australian specialist program delivered by Relationships Australia SA that supports children, young people and adults who have experienced or been affected by child sexual abuse. It offers safe, confidential and culturally responsive counselling to help people process trauma, support recovery, and strengthen wellbeing, while also providing family-inclusive support and referrals to other services when needed.
Services provided:
- Free, confidential trauma-informed counselling for survivors of child sexual abuse
- Support for children, young people and adults impacted by abuse
- Counselling for family members, partners and carers
- Individual counselling sessions and therapeutic support
- Family therapy and parent–child counselling
- Therapeutic group programs for shared recovery support
- Psychoeducation about trauma and its impacts
- Referrals and connections to other relevant support services
- Culturally safe practice, including interpreter access when needed
- Face-to-face, telehealth and outreach counselling options
Griefline is a free, national service providing compassionate, confidential support to Australians experiencing grief, loss and loneliness.
Griefline is an Australian not-for-profit organisation offering accessible support to help individuals navigate the emotional impact of bereavement and other forms of loss. Through telephone support, online communities and evidence-based resources, it provides a safe, non-judgemental space for people to express their grief, build coping strategies, and feel less alone.
Services provided:
- National telephone helpline (7 days a week)
- Online moderated peer support forums (24/7)
- Bereavement support groups (facilitated online)
- Information, tools and resources on grief and loss
- Support for a range of grief experiences (e.g. death, relationship loss, financial loss, loneliness)
- Education and training programs (e.g. workplace grief literacy)
GriefLink is an online resource providing reliable information and links to support services for people experiencing grief related to death.
GriefLink is an Australian, South Australia–based website designed to increase understanding of death-related grief and bereavement. It offers evidence-informed information, education and guidance for individuals, families, carers and professionals, helping people understand grief experiences and connect with appropriate support services. Unlike counselling services, GriefLink focuses on information and referral rather than direct support.
Services provided:
- Information on grief, loss and bereavement (e.g. death of a loved one, suicide loss)
- Guidance on coping with grief and supporting others
- Resources for different types of grief experiences and populations
- Directory and links to bereavement support services and organisations
- Educational materials, articles and podcasts on grief and loss
- Information for professionals, carers and community groups
Headspace is a free or low-cost national service providing early intervention mental health support for young people aged 12–25.
Headspace is Australia’s National Youth Mental Health Foundation, offering accessible and youth-friendly support to help young people manage their mental health, physical health, and life challenges. Through centres across Australia, as well as online and phone services, headspace focuses on early intervention—supporting young people at a crucial stage to improve wellbeing, build resilience, and connect with appropriate care.
Services provided:
- Free or low-cost mental health support (in person, online and by phone)
- Access to psychologists, counsellors and other health professionals
- Support for physical health, including sexual health
- Alcohol and other drug (AOD) support
- Work and study support (education, employment, career planning)
- Early psychosis intervention programs
- Online counselling, peer support and self-help tools
- Support for family members, carers, and professionals
Kids Helpline is a free, confidential 24/7 counselling service supporting children and young people aged 5–25 across Australia.
Kids Helpline is Australia’s only nationwide service dedicated specifically to young people, offering immediate, non-judgemental support for any issue—big or small. Delivered by qualified counsellors via phone, webchat and email, it provides a safe space for young people to talk, build coping strategies, and access further support when needed.
Services provided:
- 24/7 telephone counselling (1800 55 1800)
- Online counselling (webchat and email)
- Support for a wide range of issues (e.g. mental health, bullying, family, relationships, self-harm)
- Crisis support and immediate assistance
- Information, self-help tools and resources for young people
- Referrals to additional services and ongoing support options
- Support also available for parents, carers and educators through resources
Lifeline is a free, national crisis support service providing 24/7 support for Australians experiencing emotional distress or crisis.
Lifeline is a leading Australian charity delivering immediate, confidential support to anyone feeling overwhelmed, distressed or at risk of suicide. Available 24/7 via phone, text and online chat, it connects people with trained crisis supporters who listen without judgement and help them navigate difficult moments, while also offering longer-term support options, resources and community programs.
Services provided:
- 24/7 crisis support via phone (13 11 14), text and online chat
- Immediate, short-term support from trained crisis supporters
- Suicide prevention and crisis intervention services
- Specialised helplines (e.g. 13YARN for Aboriginal and Torres Strait Islander peoples)
- Online resources, self-help tools and mental health information
- Peer support forums and wellbeing resources
- Face-to-face counselling and community-based support (varies by location)
- Bereavement and post-suicide support groups
- Referrals to local services and additional support options
LETSS is a free, after-hours mental health telephone and web chat support service staffed by people with lived experience.
LETSS provides confidential, peer-based mental health support to people in the Adelaide metropolitan area, available every day from 5pm to 11:30pm. The service connects callers with trained peer workers who offer understanding, emotional support, and guidance, along with follow-up wellbeing calls and help navigating other services.
Dot points of the services provided
- After-hours telephone and online chat support
- Peer support from trained workers with lived experience
- Emotional support, listening, and mental health guidance
- Information and referrals to other services
- Follow-up and wellbeing calls
- Support for individuals, carers, family, and friends
- Self-help resources and wellbeing tools