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Legal Service

InDIGO Domestic Violence Unit

InDIGO program is a free and confidential legal service that assists victims of family/domestic violence in the southern suburbs of Adelaide.

InDIGO can provide advice and assistance with: family law, child protection, tenancy, debt, immigration and intervention orders.

To be eligible for the service you must have experienced or are experiencing family/domestic violence and live and/or work in the council areas of City of Onkaparinga, Marion Council, Victor Harbor or Kangaroo Island.

To access INDIGO's free legal support contact their office - click on the number below

The InDIGO program is an initiative of the Women's Legal Service (SA).

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Helpline

1800RESPECT

Confidential information, counselling and support service

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

Call 000 if you are in danger.

1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.

Call 1800 737 732, text 0458 737 732, chat online or video call via our website.

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Reporting

Adult Safeguarding Unit

If you suspect you or someone you know is being abused or mistreated, you can contact the Adult Safeguarding Unit:

- Call 1800 372 310

- Monday to Friday, 9.00 am to 5.00 pm (except on Public Holidays) for free, confidential advice, information, or support or to make a report to the Unit

- Email adultsafeguardingunit@sa.gov.au

- Complete the online report form.

You can make a report about any adult over the age of 18 who may be vulnerable to abuse. The Adult Safeguarding Unit is not an emergency/crisis service.

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AnglicareSA Specialised Family Violence Service

The Specialised Family Violence Service is based at Christies Beach and Hindmarsh. They support families affected by family violence, including children who experience or witness it.

The service is available to families, parents, children, and individuals who need support in navigating and overcoming the impact of family violence. The service also works with individuals who use violence, helping them make positive changes while ensuring the safety and wellbeing of all family members.

Supports include:

- Support for families impacted by family violence.

- Assistance for children affected by or witnessing violence.

- Programs to help individuals change harmful behaviours.

- Referrals to additional support services as needed.

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AusPost Mail Redirection Service

Australia Post offers free 12-month mail redirection for victims of domestic violence within Australia.

Family and domestic violence is the biggest cause of homelessness in Australia. If you need help staying connected, AusPost will make sure your mail still gets to you. You’ll also have the one-off option of free PO Box access for up to 22 months.

How to apply

You can apply in-person at any Post Office in Australia. Please make sure you bring the following documentation with you:

- A completed mail redirection form (PDF 99kB) - printed forms are also available from your local Post Office

- Individual proof of identity

- For victims of domestic violence: either an intervention order, statutory declaration from the police, or notice on an approved letterhead from a supporting agency

Please note: AusPost will send all applicants listed a letter to the old address to confirm that they are aware of, and authorise, the redirection of their mail as part of our support for victims of domestic violence. This letter will not disclose the new address details (where the mail is being redirected to), nor be traceable to the new address.

If you need to continue your mail redirection for longer than the free service period, please note that applicable rates will apply.

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Cedar Health Service

Provides domestic and family violence healthcare and support to people 16 years and over.

Cedar Health Service provides free specialised healthcare to address the health impacts of domestic and family violence.

Supports include:

- Comprehensive medical care.

- Health checks and assessment.

- Holistic health and safety assessments.

- Health planning and referral through nurse clinics.

- Social Work counselling.

- Aboriginal Clinical Healthcare.

- Culturally safe healthcare (in collaboration with Medical, Nursing and Social Work).

- Culturally sensitive group programs.

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Don't Become That Man

Early intervention and prevention programs for men who have concerns around controlling and violent behaviours.

Trained Intervention Counsellors are available to provide support and intervention, specialising in evidence-based engagement with men, with the safety of women and children central to all.

Supports include:

- Counselling for men who are concerned or use controlling or violent behaviours.

- Information for women around men's use of violence and access to supports.

- Family and friends of people who are using or experiencing violence.

- Referral for professionals.

- Crisis accommodation program.

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Escabags

Escabags Ltd is an Australian registered charity who distribute ‘Escape Bags’ for victims fleeing domestic and family abuse.

Each ‘Escape Bag’ contains high-quality products as they understand the importance of feeling comforted and worthy in a crisis. Their ‘Escape Bags’ are not gender-specific and, by providing two variations, ‘Parent and Child’ and ‘Single Adult’, they proudly cater for ALL victims of abuse.

They are free and available at various locations across South Australia. All the organisations who have opted to become stockists of their ‘Escape Bags’ are wonderfully caring and empathetic people – please do not feel afraid when asking any one of them for an ‘Escape Bag’.

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Financial Abuse

Financial Independence Hub

The Financial Independence Hub is a free, confidential, on-going support for people who have experienced financial abuse. It’s available to you regardless of who you bank with. You do not need to provide evidence or tell your story to access the service.

The Financial Independence Hub (FIH) supports people of all gender identities who:

- have experienced ANY kind of financial abuse 

- are not in crisis right now

- are ready to consider your financial future

- are over 18 years old and live in Australia

You do not have to be a permanent resident or have a visa. They can organise an interpreter if you need one.

Your FIH coach will support you as long as you need it. Some people just need to talk things through a bit. Some people need more support. Your FIH coach will listen to you and help you sort out how to move forward. They can also refer you to other services, attend appointments with you, help you work out a budget or negotiate debt. YOU decide how they can support you.

Being supported by an FIH coach may help you:

- feel more confident about dealing with money and making decisions

- be more in control of your finances

- find it easier to manage things independently

The FIH phone line is open from Monday - Friday 5:30am - 5:30pm ACST.

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