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Women's Service

Women's Information Service

The Women's Information Service (WIS) provides information to South Australian women online, over the phone and in person. We aim to increase access to information that promotes choice and empowerment.

You can talk to the Women's Information Service about:

- Family life and relationships

- Domestic/family violence, sexual assault and safety

- Health and wellbeing

- Accommodation and housing issues

- Financial security and independence

- Women's groups and events

- Education, training and career paths

- or anything at all...

They can discuss options and choices relevant to your individual situation.

- if you need help but don't know where to start

- if you aren't sure what services can assist you

- if you've tried everything you can think of

- if you just don't know where to go next

The Women's Information Service Haven and Children's Centre provides a safe local place where women can speak confidentially to trained volunteers, who can provide information, support, and referrals to appropriate services.

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Uniting Country SA Domestic & Family Violence Service

If you, or someone you know, is struggling with abuse, Uniting Country SA provides domestic and family violence support services in regional South Australia.

For over 120 years, Uniting Country SA has been caring for country people. They are passionate about engaging, elevating and enriching the lives of adults, children and families in country communities. Their respectful and inclusive services are designed to make everyone feel supported and comfortable.

They can help with:

- Crises intervention

- Safety Planning

- Case Management and referral services

They offer a range of Programs:

- Yorke and Mid North Domestic Violence Service

This service may provide a range of domestic and family violence support services that includes crisis intervention, emergency accommodation, financial support and other intervention services. This service is available in Yorke & Mid North regions.

- Domestic Violence Disclosure Scheme

The Domestic Violence Disclosure Scheme (DVDS) helps people find out if their current or ex-partner has been violent or abusive in the past, as recorded by the police. This is for those who think they might be in danger of domestic violence. This service is available in Yorke & Mid North and Far North regions.

- Escaping Violence Payment

The Escaping Violence Payment is available to anyone who is leaving a violent partner and is struggling with the finances to do so. Up to $5,000 in financial assistance can assist with removalists, bonds, basic supplies for a new home, or wraparound services including caseworker support. This service is available in Yorke & Mid North, Far North and Eyre Western regions.

- Safe at Home

Safe at Home services support women and children who have experienced domestic violence to stay safely in their current or chosen home. Services include assessment, safety planning, home security audits and security upgrades. This service is available in Yorke & Mid North and Far North regions.

- Male Perpetrator Program

This counselling service offers help for those who have been abusive, aiming to create positive changes to reduce the effects and incidence of domestic and family violence in the future. This service is available in Yorke & Mid North, Far North.

- Coober Pedy Homelessness and Domestic and Aboriginal Family Violence Service

This service assists people who are at risk of homelessness in regional South Australia as well as provides domestic and family violence support. They assist families, single adults, young people, and couples with needs assessments, crisis intervention, information, advocacy and counselling. This service is available in Far North regions.

- The Haven (Safety Hub)

The Port Pirie Haven provides information and referrals for women. All women located in Port Pirie and surrounding areas are welcome.

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Women's Empowerment

The Zahra Foundation

If you are in immediate danger contact 000.

The Zahra Foundation exists to support women recovering from domestic abuse to build a more empowered life and gain financial independence.

The Zahra Foundation provides programs, services, education and support that empowers you to take the next steps forward and build a life free from poverty and abuse.

The programs that The Zahra Foundations offer include:

Pathways to Employment

A 9-week program for women impacted by domestic abuse that allows you to connect with yourself, identify your goals and take the next steps to realise them. Discover pathways to education, training and employment within a supportive, non-judgemental community, empowering you to build the life you want.

Financial Counselling

A free service for women impacted by domestic abuse-related debt and financial hardship. Specialist, trauma and violence informed Financial Counsellors are non-judgemental and supportive in their approach and empower you with skills, knowledge and choices to build the life you want.

Opportunity Knox Small Grants

While recovering from domestic abuse, if you are experiencing financial hardship or facing barriers associated with the costs of gaining and sustaining education or employment, you may be eligible for the small grants program.

Workshops

The Zahra Foundation hosts a range of educational workshops that build skills and provide information that can support women in their journey to economic independence. The workshops are centred around tools, skills and information that can assist in entering and maintaining education, employment and training, such as financial literacy, budgeting, and resume writing.

Open House

The Zahra Foundation "Open House" morning tea is held once a month, providing participants with a safe and supportive space and access to information from key service providers across the range of services and programs that are available during recovery from domestic abuse that supports building independence. It is also an opportunity to connect with the Zahra community.

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Financial Abuse

Westpac's Domestic and Family Violence Protection

Call 000 if you are in immediate danger

Westpac's Domestic and Family Violence Protection is a service for Westpac customers experiencing family or domestic violence.

They may help in protecting or strengthening your financial independence, managing your finances safely if and when you leave, or rebuilding for a secure long-term future, as well as help you as you make decisions about your circumstances.

They can assist with:

Protecting your privacy (in line with their Privacy Policy)

- Changing your online banking login details, password and PINs to help protect the security of your information. This may not be appropriate in circumstances where a violent family member is controlling your finances using your details, and any change may be a threat to your safety.

- Changing arrangements for anything they may need to send to you, by you nominating the mailing address of a trusted family member or PO Box, or arrange for any new debit or credit cards to be delivered for collection at your local branch.

Protecting your money

- Remove or change your online banking access. This may not be appropriate in circumstances where this could cause a risk to your personal safety.

- Cancel any additional credit cards. A ‘primary’ credit cardholder is liable for any outstanding balances.

- Understanding your power of attorney arrangement, if you have one.

Maintaining or regaining control of your finances

- Giving you time and space, for example varying loan repayments and / or extending terms for short term financial relief until you are able to discuss your longer-term plans.

- Reviewing your banking needs, for example considering switching to a low rate credit card.

Safeguarding against abusive messages in payment transactions

Inbound payments

- Westpac is starting to roll out a tool enabling customers to report abuse and harassment received in payments transaction descriptions.

Outbound payments

- Westpac can monitor outgoing payments sent through its online and mobile banking platforms, which blocks certain transactions containing inappropriate or offensive language in real time.

Understanding your rights

- You may be able to obtain free legal advice from a community legal centre or Legal Aid office in your state or territory

Accessing other sources of information and support

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Eyre & Western

Whyalla Regional Domestic Violence Service

The Whyalla Regional Domestic Violence Service provides a range of supports and related services to assist women and their children who have or are experiencing domestic or Aboriginal family violence, or are homeless or at risk of homelessness due to that violence. These programs include:

- Crisis Housing Program

- Transitional Housing Program

- Safe at Home

There is no fee for service, however, payment of rent is required for the housing programs.

Services provided

We deliver a range of services to women and their children who have, or are experiencing domestic or Aboriginal family violence. These include:

- Confidential intake

- Safety, risk and needs assessment

- Safety planning

- Referral to specialised housing programs with case management support

- Referral to other housing providers/options

- Advocacy

- Information

- Advice

For a confidential assessment please call 82156370.

The service operates 9am to 5pm Monday to Friday (except public holidays)

For after-hours crisis assistance please contact the Domestic and Aboriginal Family Violence Gateway on 1800 800 098 (freecall 24/7)

For immediate assistance contact police on 131 444 or 000

Where: Whyalla

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Legal Service

Women's Domestic Violence Court Assistance Service

The Women’s Domestic Violence Court Assistance Service is a specialist legal service providing support to women affected by domestic and family violence.

Operated by the Legal Services Commission, WDVCAS provides a range of services primarily relating to helping women apply for intervention orders and ending tenancy agreements.

Women can receive free legal assistance to navigate the Magistrates Court processes of applying for, varying, or revoking an intervention order. Assistance can also be provided in reporting breaches of an intervention order and in applying for relevant tenancy orders through the South Australian Civil and Administrative Tribunal (SACAT).

The service assists women throughout all of South Australia with legal practitioners available at multiple locations, allowing for accessible, comprehensive legal advice and assistance to be provided.

WDVCAS works closely with other services providing support to women experiencing domestic and family violence, and can refer clients to these services accordingly.

This phone line operates Monday – Friday 9.00 a.m. – 5.00 p.m.

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Women & Families

Women's Safety Services SA

Domestic Violence Crisis Line - 1800 800 098

Women’s Safety Services SA supports women and their children who are experiencing domestic and family violence.

They are an organisation committed to helping people find safety and support during and after experiencing abuse.

They have a range of programs and services that include:

- Working with Children and Young People

- Aboriginal and Torres Strait Islander Clients

- Women with Disability

- Culturally and Linguistically Diverse Clients

- LGBTIQ+ Communities

- Working with Pets and Service Animals

- Training: Online Learning and In-Person Training

They provide integrated responses to their clients through the provision of specialised, accessible and flexible models of service delivery that are:

- Informed by the lived experience of women and their children

- Responsive to the diversity of the lives of women and their children

- Easy to access

- Evidence-based and high-quality

- Engaged in effective strategic partnerships

- Strong in advocacy and Influence

- Supported by a sustainable organisation

Call 000 for emergency assistance

If you or someone you know is in need of help, please contact the Domestic Violence Crisis Line on 1800 800 098

If you would like to talk to someone confidentially about concerns in your relationship, you can call 1800RESPECT on 1800 737 732.

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Eyre & Western

Yarredi Services

Yarredi provides a range of services that aim to support and empower clients. These services include;

- Specialist domestic and family violence counselling utilising a case management framework.

- Therapeutic Children’s Wellbeing Program and family liaison

- Domestic Violence Disclosure Scheme (DVDS) - providing an avenue for a person who may be at risk of domestic violence to get information about their partner or former partner, to help make decisions about their safety and the future of the relationship.https://www.police.sa.gov.au/your-safety/dvds

- Community development initiatives, including group work, Healthy Relationships sessions in schools, and public speaking engagements.

Outreach

Support is not dependent upon accommodation, and workers will work with clients in safe locations suitable to the client.

Domestic violence counselling

Case workers are skilled and experienced in counselling for domestic violence, and Indigenous family violence.

Accommodation options

Case workers will assist with accommodation options that are available.

Children

Much importance is also placed on the needs of children who have witnessed/experienced domestic violence. Support is provided to mothers, and/or children may be referred to the Children’s Wellbeing Program.

Support

A range of supports are offered, including emotional and practical supports such as transport, and use of facilities.

Advocacy

Yarredi workers are familiar with working within the systems that exist in our communities and can assist with ‘navigation’ through these, and speak up for clients if their ‘voices’ are not being heard.

'Gateway' and referral services

Yarredi provides an entry point into a range of homelessness services. Referrals to other appropriate or complementary services or agencies will be a supported and ‘seamless’ process.

Information

Clients are empowered through the provision of a range of information to enable them to make informed decisions.

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