The Energy Advisory Service provides free, independent general information on energy topics.
Services include:
- help saving energy at home
- understanding your energy bills and meters
- how to calculate appliance running costs
- links to services that can help with paying bills
- energy efficient homes
- home solar and battery energy
Help paying my bill
SA Water understand that sometimes it's hard to meet household expenses. If you are experiencing short or long-term financial difficulties, please talk to us so we can help you get back on track. If you're facing financial difficulties, we offer support tailored to your needs, with a number of options to help manage your bill.
Services include:
- Request an extension
- Pay your bill in installments
Solar systems and battery storage can be a great way to lower energy bills and there are a number of subsidies and grants available to support these purchases. Eligibility differs depending on the grant.
Services include:
- Choosing a solar system or battery storage
- Solar system subsidies
- Feed-in tariffs
- Cheaper Home Batteries Program
Telecommunications Industry Ombudsman provides free and fair help for phone and internet complaints.
Services include:
- An Ombudsman resolves disputes between two parties. Their job is to help people and small businesses resolve their phone and internet problems.
- Problems they can help with include billing complaints, faulty services, contracts, connections or disconnections and privacy issues.